Store Policy

Customer Care

At Honey Gold, your satisfaction is our top priority! 💕 We’re here to ensure that your shopping experience is smooth, enjoyable, and worry-free. Whether you have questions about our products, need help with an order, or want to learn more about our policies, our dedicated customer care team is ready to assist you.

We believe in open communication and timely support. If you have any queries, concerns, or feedback, feel free to reach out to us via email, phone, or our contact form. We aim to respond to all inquiries as quickly as possible, typically within 24 hours.

Our Customer Care team is here to help with:

Product information and recommendations
Order tracking and updates
Returns, exchanges, and refund policies
Warranty and care instructions
General inquiries and support

Shop with confidence knowing that we’re always just a message away 😉

Privacy & Safety

We take your privacy seriously — like, secret-agent seriously. 🕵️‍♀️🕶️

When you shop with us, we only collect the info we need to deliver your order, we can help you out if needed, and make your experience even better. Payments are securely processed through trusted third-party services, so your details stay safe and sound 🔒

We’ll never sell or share your info — pinky promise!

And we’ll only contact you about your order or if you’ve asked us to.

Got questions? Just reach out — we’re always here to help! 💌

Wholesale Inquiries

Love our products and want to stock them in your store? We’d love to work with you!

Whether you own a boutique, online shop, or are looking to expand your product range, we offer attractive wholesale opportunities with competitive pricing and fast, reliable shipping.

Getting started is easy — just reach out to us with a bit about your business, and we’ll send you our wholesale catalog, pricing, and terms. No minimum order drama, just beautiful products your customers will love. 💖

📩 For all wholesale inquiries, please WhatsApp us at 011-18565339.

We can’t wait to grow together!

Payment Methods

We offer a variety of secure and convenient payment options to make your shopping experience smooth and easy:

Credit / Debit Cards – We accept all major cards for quick and secure checkout.
PayPal – Use your PayPal account for a fast and trusted way to pay.
Alipay – Perfect for our customers in China and beyond — fast, safe, and easy.

All transactions are encrypted and processed securely, so you can shop with confidence. 🛒🔒